Privacy Policy

Effective Date:  [30/09/2025]

At IDG Services (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [www.idgservices.com.au] (“Site”) or contact us regarding our services.

1. Information We Collect

We may collect personal information you provide voluntarily, such as:

  • Name, email address, phone number
  • Company or business information
  • Details related to your enquiries, quotes, or service requests

We may also collect information automatically when you visit our Site, including:

  • IP address, browser type, and operating system
  • Pages visited and time spent on the Site
  • Referring to the website or search terms

2. How We Use Your Information

Your information is used to:

  • Respond to enquiries and provide requested services
  • Communicate updates or relevant information about our services
  • Improve our website and customer experience
  • Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Third-party service providers for analytics, marketing, or communication purposes
  • Legal authorities, if required by law or regulation

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse website traffic, and show relevant content. You can manage cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or alteration.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications

7. Retention of Information

We retain personal information only as long as necessary to respond to your enquiries, provide services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our services are not for anyone under 18. We do not knowingly collect personal information from minors. Parents or guardians can contact us to remove any information if submitted.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
IDG Services